Refund & Cancellation Policy
Last Updated: September 27, 2026
Thank you for choosing Earnxa.
Earnxa provides digital software and subscription-based services. Because our services are delivered digitally and access to the purchased plan may be provided immediately after successful payment, all purchases are generally non-refundable.
Please read this Refund & Cancellation Policy carefully before purchasing an Earnxa plan.
1. Digital Service Policy
Earnxa provides access to digital software, tools, features, and subscription plans.
Once a payment has been successfully completed and access to the purchased plan has been provided, the purchase is considered final.
We do not provide refunds for successfully completed purchases.
This includes purchases made by mistake, change of mind, unused subscription time, or failure to use the available features during the subscription period.
2. Before Making a Purchase
We recommend reviewing the available plans, features, pricing, and applicable renewal terms before completing your purchase.
If you are unsure about a plan or need help selecting the appropriate plan, you can contact our support team before making the payment.
Support: support@noxio.in
3. Pending or Failed Payments
In some cases, a payment may show as pending, failed, or incomplete even though the amount has been deducted from your bank account or payment method.
If this happens, please contact us with your payment details or transaction reference.
We will investigate the payment status and take the appropriate action to resolve the issue.
If the payment was successfully received but your Earnxa plan was not activated due to a technical issue, we will work to activate the purchased service or otherwise resolve the issue.
4. Duplicate Payments
If you believe you have been charged more than once for the same purchase, please contact us with the relevant transaction details.
We will verify the transactions and take appropriate action if a duplicate payment is confirmed.
5. Service Not Activated After Successful Payment
If your payment has been successfully completed but your purchased plan or features are not activated, please contact our support team.
We will verify the payment and resolve the activation issue as soon as reasonably possible.
This may include activating the purchased plan or correcting the account associated with the successful payment.
6. Subscription Cancellation
You may choose not to renew your Earnxa subscription according to the cancellation options available for your plan.
Cancellation of a subscription does not automatically result in a refund for the current subscription period.
Your access may continue until the end of the applicable paid period, depending on your plan and subscription terms.
7. Renewal Payments
If your plan includes renewal, the applicable renewal price and terms will be presented during the subscription process.
Once a renewal payment has been successfully completed, it is generally non-refundable.
Users should cancel their subscription before the applicable renewal date if they do not wish to continue the service.
8. Promotional Offers and Discounts
Payments made under promotional offers, discounts, special pricing, or other limited-time offers are also subject to this Refund & Cancellation Policy unless a different refund condition is specifically stated at the time of purchase.
9. Technical Issues
If you experience a technical problem that prevents you from using a feature included in your purchased plan, please contact our support team.
We will make reasonable efforts to investigate and resolve genuine technical issues.
A technical issue does not automatically create a right to a refund.
10. How to Contact Support
For payment-related issues, please contact:
Email: support@noxio.in
When contacting us about a payment issue, please provide:
- Your registered Earnxa email address
- Payment date
- Amount paid
- Payment/transaction reference ID
- Screenshot of the payment status, if available
- Any other relevant information
Providing these details helps us verify and resolve the issue faster.
11. Exceptions Required by Law
Although Earnxa generally does not provide refunds for completed digital purchases, nothing in this policy is intended to limit or exclude any rights or remedies that cannot legally be excluded under applicable Indian law.
Where a refund is legally required, we will process it in accordance with applicable law.
12. Policy Changes
We may update this Refund & Cancellation Policy from time to time.
Any changes will be published on this page with an updated Last Updated date.
13. Contact Us
If you have any questions regarding this Refund & Cancellation Policy or a payment issue, please contact us:
Earnxa
Khasra No 237, Gali No 23, Sushant Vihar Ibrahimpur, New Delhi, North Delhi, Delhi, 110036
Email: support@noxio.in